Returns & Refunds Policy

1. 30-Day Return Window We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If 30 days have passed since your purchase was delivered, unfortunately, we cannot offer you a refund or exchange.

2. Eligibility for Returns To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

3. Return Shipping Costs Unless the item is defective, damaged upon arrival, or we made an error with your order, the customer is responsible for paying the return shipping costs. We strongly recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

4. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund to your account.

5. Non-Returnable Items Certain types of items cannot be returned, such as custom products (such as special orders or personalized items), perishable goods, and personal care goods (like health and beauty products). Please get in touch if you have questions or concerns about your specific item.

6. Damaged or Defective Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.